SimplyTalk — Privacy Policy

Last updated: September 9, 2026

SimplyTalk ("we", "us") is a real-time multilingual messaging application that translates text and voice between users speaking different languages. This Privacy Policy explains what we collect, how we use it, and the third-party services we rely on.

1. Data We Collect

• Account data: email address, phone number (your identity on SimplyTalk, so contacts can find you; confirmed once by SMS), chosen pseudonym, preferred language.
• Message content: text messages you send, stored to be delivered to the recipient and to display your conversation history.
• Voice data (during calls): your microphone audio is streamed in real time for translation. Audio is not stored on our servers.
• Device tokens: Apple Push Notification (APNs) and VoIP tokens, used to deliver incoming-call and new-message notifications.

2. How We Use Your Data

• Authenticate your account and protect it from abuse.
• Deliver and translate your messages and voice calls.
• Send push notifications for new messages and incoming calls.
• Improve the reliability of the service (aggregate logs).

3. Third-Party Services

Your phone number is passed to Twilio, through Supabase, for the sole purpose of delivering the one-time verification code you requested. Twilio processes it as our messaging provider under its own privacy terms. We do not sell, rent or share your number with anyone else, and we never share your messaging consent or opt-in data with third parties for their own purposes.

To deliver translation features, your message text and voice audio are processed by the following providers under their own privacy terms:

• Supabase — account database and authentication.
• OpenAI — real-time voice translation (GPT Realtime API).
• OpenRouter / DeepSeek — text message translation.
• LiveKit — real-time audio transport (no recording).
• Apple — push notifications (APNs) and CallKit.

4. Data Retention

Text messages are stored on Supabase until you delete them. Voice audio is ephemeral and not persisted. Account data is kept while your account is active and removed within 30 days of account deletion.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us at the address below.

6. Children

SimplyTalk is not intended for children under 13. We do not knowingly collect data from children under 13.

7. Beta / TestFlight

If you are using SimplyTalk through Apple TestFlight, the service is provided "as is" for testing purposes. Bugs and crashes are expected and may be reported automatically to TestFlight.

8. Contact

For any privacy-related question, contact us at: antoine.chea@gmail.com.

9. Who Operates SimplyTalk

SimplyTalk is a product of PRO NEXTHOP LLC, a Florida limited liability company (document L18000218402), located at 7901 4th St N, STE 300, St. Petersburg, FL 33702, United States.